Then, Online information will remain confidential (encrypted) for our office use only.Step 1. First, select your counselors picture below. The office manager will provide you with login information upon scheduling your first appointment. Step 2. Click: “My Contact or Insurance information has changed”. n addition, the client portal is a helpful tool Step 3. Click: “I want to complete a Biographical Information Form.” Also, please complete all information even if currently on file. This data is required. Step 4. You are now able to schedule appointments online. Finally, you are now able to schedule appointments online.